Allstate assisting Athens-area homeowners after Tornadoes by opening Mobile Claims Center

Allstate Insurance Company has set up a Mobile Claims Center to help policyholders in Athens following the severe storms that occurred earlier this week.

These self-contained motor coaches are equipped with generators, satellite technology and high-speed internet connectivity so Allstate’s National Catastrophe Team can set up temporary claim locations and provide policyholders claim support in areas hardest hit by a tornado.
By visiting an Allstate Insurance Mobile Claims Center, Allstate customers will be able to start the claims process and ask questions about their claim.

The current Allstate Mobile Claims Center locations as of April 30 are listed below. The locations of these units are subject to change. For an updated list of insurance Mobile Claims Center locations visit www.allstate.com/catastrophe/Mobile-Response-Units.aspx

Lowe’s
1109 U.S. Hwy. 72
Athens, Ala. 35611
Monday – Friday 8:00 am – 6:00 pm
Saturday & Sunday 8:00 am – 5:00 pm

Allstate policyholders whose homes or automobiles have been damaged or destroyed by the recent tornado can contact Allstate by visiting their local agent, calling 1-800-54-STORM, visiting a Mobile Claims Center, or logging onto Allstate.com.

Allstate recommends homeowners carefully inspect their homes for possible signs of tornado damage, and that residents pay particular attention to the following areas:

• Look for wall cracks in spots where there were no cracks before. Cracks of a quarter inch or more are signs walls may have shifted or settled. Look carefully around windows and doors because these are typically the weakest spots in a home’s construction.
• Make sure to closely check rooms not regularly used.
• Look outside for physically visible, new cracks in the home’s foundation. Look inside for changes in the levelness of floors. Changes in the level of the floor could be signs of a lift in the home’s foundation.
• Inspect plumbing. Look closely around the water heater and/or water softener for signs of water leaks that did not exist before. Flush all toilets, turn on all of the water faucets, and check connecting pipes for any leaking water.
• In the days or weeks after a tornado, check walls and ceilings for water stains or yellowing that did not exist before. It could indicate damage on the roof.
• Carefully inspect the outside gutters. Damaged gutters could cause water damage inside the home long after the actual gutter damage occurs.

The Allstate Corporation (NYSE: ALL) is the nation’s largest publicly held personal lines insurer, serving approximately 16 million households through its Allstate, Encompass, Esurance and Answer Financial brand names and Allstate Financial business segment. Allstate branded insurance products (auto, home, life and retirement) and services are offered through Allstate agencies, independent agencies, and Allstate exclusive financial representatives, as well as via www.allstate.com, www.allstate.com/financial and 1-800 Allstate®, and are widely known through the slogan “You’re In Good Hands With Allstate®.” In 2013, $29 million was given by The Allstate Foundation, Allstate, its employees and agency owners to support local communities. Allstate employees and agency owners donated 200,000 hours of service across the country.

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Contact:
Adam Polak
(703) 517-1562